Shipping Policy
At Desert Star Store, we work with international suppliers who ship products directly to the address provided at checkout.
Delivery Timeframes
The average delivery time is 5 to 12 business days, depending on the destination. Once payment is confirmed, order processing and dispatch may take 1 to 3 business days.
Order Tracking
All orders include a tracking number, which will be sent to your email so you can monitor your shipment in real time.
Partial Shipments
If your order contains more than one product, items may be shipped separately. Each package will have its own tracking code.
Customs Fees
In rare cases, customs authorities may charge additional taxes or fees. These costs are the customer’s responsibility.
Shipping Address
Please verify your shipping details before completing your purchase. If the address is incorrect or the recipient is unavailable at the time of delivery, the package may be returned to the sender. Any costs related to reshipping the order will be the customer’s responsibility.
Customer Support
If you have any questions, our support team is available at the email: hello@desertstarstore.com
By completing a purchase, the customer automatically accepts the terms described above.